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PR and Communications Agencies

You bought the tool. Then it needed someone to run it.

Start a project from a template instead of a blank workspace. Your clients log in on seats that cost nothing. One plan, $39 per seat per month USD, and nobody on the team has to become the person who maintains it.

14 days on the full product. Card required to start.

Flowboard project board with client work in Kanban columns, each card showing its assignee, due date, and time logged

6,357 agency reviews of Asana, ClickUp, Jira, Monday.com, Notion, and Trello. Where we quote one, it is verbatim, typos included, as reviewed on Software Advice.

Every tool you have tried needed a champion.

A PR agency picks a project tool the way it picks anything else. Somebody evaluates it, somebody champions it, and for about six weeks it works. Then the champion goes back to client work.

What is left is a workspace nobody owns. Statuses drift. Half the team is back in email because the notifications got loud enough to mute. The client who was supposed to watch progress in the tool is asking for it by phone again.

That is not a tooling failure in the abstract. It is what happens when a tool needs an internal owner and a 12-person agency does not have a spare one to give it.

86 of the 6,357 agency reviews in the corpus come from PR and communications firms. 13 of those 86 describe the tool in words like confusing, clunky, overwhelming, or a learning curve.

There's a better way.

The Old Way

  • A workspace built from scratch: Someone spends a fortnight designing statuses before a single release goes out.

  • Notifications loud enough to mute: Muting is the fix, so the tool stops being where anything happens.

  • Client updates by phone and email: The portal exists and nobody logs into it.

  • Intake in a form, then retyped: The brief lands in a spreadsheet and somebody rekeys it.

  • The SOP lives in a Drive folder: Nobody is sure which copy is the current one.

The Flowboard Way

  • Start from a template: A project template arrives with its sections and its task list already in it.

  • A dedicated Unreads view: One screen for what is waiting on you, separate from the badge.

  • Client seats cost nothing: Portal users are never counted against the member limit.

  • Intake forms that branch: 16 field types, conditional logic on a prior answer, file uploads, no login to fill it in.

  • Docs beside the work: Version numbers are computed on the server, and any version can be restored.

Notifications

One screen for what is actually waiting on you.

Channels, threads, reactions, presence, and a dedicated Unreads view that is separate from the badge.

Messaging in Flowboard is native. It has its own presence system and typing indicator, not a comment feed dressed up as chat. Channels can be client-visible or internal, so the account conversation and the team conversation sit in the same product without sitting in the same room.

Unreads is its own top-level view, alongside Drafts, Starred and Threads. The reason that matters is narrow and specific: a badge tells you there is something, and a view tells you what. Muting is what happens when the only affordance is a badge.

So what: the person who would have muted the tool has somewhere to look instead.

Flowboard project channel showing a threaded conversation that the client can see

Client Access

Your clients log in on seats that cost nothing.

A separate client identity, a clean view of their own projects, and no line item for giving it to them.

Client portal users live in their own table, separate from your team's. The plan's member limit only ever counts your team, so adding a client, their comms director and their two stakeholders changes nothing about the bill. That is the code-level reason the seats are free rather than a promotional position.

Portal branding is your workspace name, your logo, and your accent color. There is no custom domain, so the portal is your skin on a Flowboard-hosted page and the page says so.

So what: the reason clients do not log in stops being that logging in was rationed.

Flowboard client portal showing a client's scoped view of project tasks, comments, and shared files

Intake

The brief arrives structured, once.

16 field types, conditional logic, file uploads, and a public form that needs no login.

An intake form branches on what the last answer said. The conditions are operator-driven, so a form can show the crisis-comms block only when the brief type equals crisis, rather than showing every block to everybody. Respondents can attach files, which is what turns a brief into a brief instead of a description of one.

Forms carry a three-state lifecycle of draft, published and archived, they are reachable from the client portal, and submissions export to CSV.

So what: the brief lands in the workspace that will deliver it, in the shape the team needs, without being retyped.

Flowboard intake form showing its configured fields and submission settings

How Flowboard helps pr and communications agencies

Start from a template

Project templates carry their sections and their task count, so the first project is a starting point rather than an empty board. Save as template also exists on docs, proposals and automations.

Docs beside the work

Rich text documents with server-computed version numbers, restore, undelete and duplicate, in the same workspace as the projects they describe.

One plan, no tiers

$39 per seat per month USD. There is no feature-gated upgrade path, so nothing on this page sits behind a higher plan.

What is not here

There is no native mobile app, and there is no integrations marketplace, so no media database or distribution tool connects to Flowboard. If that connection is the job, this is the wrong tool.

What PR agencies say about the tools they already pay for

Terrible customer service resources. Like many CRM systems, you are strongly encouraged to contract (externally) a database manager to ease the transition, establish your business systems and ensure set up is smooth [...]

3★, Public Relations and Communications, 2-10, July 2025

If you're looking for a free tool to manage one specific, long-term project Trello is a great resource. In the past, Trello's integration with Slack made the combo of Slack + Trello a must-have for small businesses and startups. Now, even though Slack continues to be a leader for communication and organization, Trello has failed to keep up. If you're looking to run a business or organize a team across multiple lines of business, tasks or deadlines, there are a multitude of other project management tools that do it better.

3★, Public Relations and Communications, 11-50, April 2019

I'm a freelancer with multiple clients and multiple projects for those clients. Every other option I've found either doesn't have the ability to really segment by these levels without paying exorbitant monthly rates for multi-user licenses (which I don't need.) This has really helped me stay organized as I grow my small business without having to decide between not-enough-features for free, or paying way more than I should for features I don't need.

5★, Public Relations and Communications, Self-Employed, February 2019

as reviewed on Software Advice

Frequently asked questions

Working setup, without an internal champion.

Client seats are free, so the people you report to never need a licence. One plan, $39 per seat per month USD. Start your 14-day trial.